Refund & Return Policy
At Bodacious Knives, your satisfaction matters to us. Every knife we sell is handmade with care, and we stand behind the quality of our work. If something isn’t right with your order, here’s exactly how we’ll make it right.
Return Window
You may request a return or refund within 14 days of receiving your order.
Defective or Damaged Items
If your knife arrives defective or damaged due to an issue on our end, we’ve got you covered:
- You’re eligible for a full refund or a replacement — whichever you prefer.
- We cover the return shipping cost for defective items.
- Simply contact us with your order number and photos of the issue, and we’ll take it from there.
Change of Mind Returns
If the knife simply isn’t what you expected but isn’t defective, you can still return it within the 14-day window, with a few conditions:
- The item must be returned in its original, unused condition.
- Return shipping cost and any payment processing fees charged by our payment provider will be deducted from your refund.
- Once we receive and inspect the returned item, we’ll process your refund promptly.
How to Start a Return
To begin a return or refund, contact our customer service team with your order number and reason for the return. We’ll guide you through the next steps.
Items That Are Not Eligible for Return
- Custom and personalized (engraved) knives are made specifically for you and are considered final sale — these cannot be returned or refunded except in the case of a manufacturing defect. Full payment is required upfront for all custom orders.
- Discounted or sale items are non-refundable.
Thank you for choosing Bodacious Knives. We’re committed to quality craftsmanship and standing by every piece we make.
